Pengaruh Customer Experience dan E-Service Quality terhadap Loyalitas Pelanggan melalui Customer Satisfaction pada Pengguna Aplikasi Dana.

Amrin Januarson Simatupang(1), Indawati Lestari(2),


(1) Universitas Medan Area
(2) Universitas Medan Area
DOI: https://doi.org/10.34007/ebmsj.v5i2.838

Keywords


Customer Experience; E-Service Quality; Customer Satisfaction; Customer Loyalty; Digital Wallet; DANA.

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References


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DOI: https://doi.org/10.34007/ebmsj.v5i2.838

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